Category: The City organization

11.4.2025 - Mikkeli develops its digital customer service – AI bot Saimi available around the clock
The City of Mikkeli has launched a new AI-powered customer service bot named Saimi, which offers multilingual, round-the-clock support. The chatbot provides answers to frequently asked questions regarding Mikkeli’s municipal […]

4.9.2024 - City Assesses Damage Caused by Heavy Rain – Service Production Operating Almost Normally
The city’s emergency management team convened on Wednesday, September 4, 2024, to review the damage caused by heavy rain in the city center on Tuesday, September 3, 2024. The team […]

4.9.2024 - Flood Damage in City of Mikkeli properties
The heavy rain in Mikkeli on Tuesday, September 3rd, has caused flood damage across the city. The flooding has also resulted in damage to several City of Mikkeli properties. Water […]

2.9.2024 - The City of Mikkeli now also provides information in English
The City of Mikkeli is updating its English-language website. As part of the update, the city will also translate some of its announcements and news into English. English-language announcements and […]