Services

Integration services

The City of Mikkeli is responsible for the reception of groups like quota refugees and their initial integration.  

The services are made for immigrants in accordance with the Act on the Promotion of Immigrant Integration, which provides support for settling and integrating newcomers in Mikkeli. 

Clients in the early stages of their integration process have the same rights and obligations  as other municipal residents. 

The following groups are served by our services: 

  • quota refugees 
  • asylum seekers who have a municipal residence
  • persons under a temporary protection scheme who have been granted a municipal residence 
  • persons who moved from other municipalities in Finland during the integration period 

Integration services support integration 

  • arranging the reception of refugees who have moved to Mikkeli and helping to rent apartments to new residents and families who have a municipal residence 
  • providing guidance and support in everyday matters (the city’s digital services, waste management, applying for school and daycare places, travelling by bus, etc.) 
  • strengthening and promoting our clients’ integration, inclusion and wellbeing. Such help is offered at offices, homes and cooperation meetings in conjunction with the wellbeing regional council services of South Savo and other authorities 
  • making initial assessments and an integration programmes for immigrants 
  • cooperating with the third sector and other volunteers, such as the Multicultural Association Mimosa, the Finnish Red Cross’s Homework Helpline and different Finnish language groups for Immigrants 

Contact details 

Street address 
Raviradantie 8–10, 50100 Mikkeli  

Appointments and contacts 

Appointment booking by email: kotoutuminen@mikkeli.fi 

Book an appointment by phone: +358 40 152 9412. We serve customers without an appointment on Tuesdays and Thursdays at the times below.

Appointments on Tuesdays at 9–11 and 12–14 and on Thursdays at 9–11 Raviradantie 8–10, 50100 Mikkeli.

Integration coordinator

Riitta Lappi 

riitta.lappi@mikkeli.fi, tel. 040 841 5443 

customer work management, network cooperation, service development 

Integration counsellors  

Ulla Karppanen , ulla.karppanen@mikkeli.fi 

Enrique Tessieri, enrique.tessieri@mikkeli.fi 

Ksenia Tuominen, ksenia.tuominen@mikkeli.fi 

Comprehensive customer guidance and planning for families and individuals in various application and permit matters, as well as cooperation with various organisations.

Integration assistant 

Anastasia Paasonen

anastasia.paasonen@mikkeli.fi 

Supporting the housing and living of quota refugees and refugees who have been granted a municipal place in everyday matters: opening a bank account, finding a new home, etc. 

Chief Administrative Officer

Ari Liikanen 

ari.liikanen@mikkeli.fi 

Tips for spending in multiple languages 

More information: